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Support

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Questions about your order, your Reset Pillow, or our 90-night guarantee? Send us a message and a real person will get back to you.

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Help

Quick answers

Where is my order?

You'll get a tracking link by email as soon as your order ships. If it's been a few days and you haven't seen it, check your spam folder or send us your order number above.

How does the 90-night guarantee work?

Use your Reset Pillow for up to 90 nights. If it isn't right for your body, contact us within 90 nights of delivery and we'll walk you through the return for a full refund.

How long should I use it each day?

Around 15 minutes a day. Start on the lowest settings and build up slowly. Always switch it off before you fall asleep.

Can I change or cancel my order?

Send us a message with your order number as soon as possible. If it hasn't shipped yet, we'll do our best to update or cancel it.